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Cimpl Blog

Your Weekly Insights on How to Manage your Enterprise Digital Footprint.

Wireless Customers Don't Want Caps on their Monthly Bill?

on February 13, 2013 9:30 AM By | Caroline Le Brun | 0 Comments | Bill Shock Telecom Expense Management Wireless
Draft Version of the Wireless Code is out As you may know, a draft version of the "wireless code" is being proposed at the moment by the CRTC (Canadian Radio-television and Telecommunications Commission) in Gatineau, QC. Hearings are presently running allowing wireless customers to set limits to their monthly bill to prevent unexpected high amounts or Bill Shock. And at the same time, allowing wireless providers to enter their plea.
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Wireless Ranks as #1 Complaint in Telecom Services

on October 29, 2012 11:20 AM By | Caroline Le Brun | 1 Comment | Wireless Statistics CCTS Complaints
The CCTS (Commissioner for complaints for telecommunications services) recently released their 2011-2012 Annual report. The group mandate is to assist customers with a wide range of complaints about products and services offered in the Telecommunications sector including fixed lines, long distance, wireless, internet and directory services. Canada is frequently listed as having the highest number provider disputes in the world.
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