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Cimpl Blog

Cimpl Blog

Your Weekly Insights on How to Manage your Enterprise Digital Footprint.

What is UCC Expense Management?

Managing UCC to gain visibility into usage and costs is the 72nd reason to go beyond TEM and manage your Enterprise Digital Footprint. According to Gartner, “unified communications and collaboration” (UCC) refers to “the combination of communications and collaboration technologies”. Basically, it gathers typical methods of communication such as email, text, video and voice under one roof.
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UCC and Skype for Business: The Changing Lines of Communication in Enterprises

Efficiently manage your UCC tools and Skype for Business is the 49th reason to go beyond TEM and manage the enterprise digital footprint. As we know, business communications are completely different from what they were just a few years ago; technology is constantly evolving and it’s hard for organizations to know which way to turn. 
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Can TEM Help Me Manage Skype for Business?

    Typically, businesses have equipped their offices with PBX phone systems, as well as other similar tools, such as IP Telephony systems, for employees, managers, and chief executives to make work-related phone calls. This comes with a much needed ability to keep track of usage across a company’s phone lines. These PBX phone systems allow for logging of records in order to provide reporting, typically with the help of add-on software. This way, businesses get the cost allocation and cost visibility that’s needed. This way they can keep track of who is using which phone lines, who they are calling, and what kind of telecom expenses are associated with it. Phone calls are rated and the data is easily retrievable. All of this allows managers and employees to verify calls that have been made, and finance teams to access the required data to chargeback departments the costs associated with their extensions.
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