Empowering end users via Self-service to reduce support calls and speed up your MACD processes is the 34th reason to go beyond TEM and manage your Enterprise Digital Footprint. You are part of a company that is innovative and moving towards a complete digital transformation. However, your IT department is overloaded: inventory updates are a nightmare due to the exponential increasing in change requests for the purchase of new assets and IT services. There is a solution, but not every business is ready to take the next step. 

Ever wondered what wireline expense management can do for your business? We’re going to explore the answer to this question but before we can do that, I’ll first help you better understand what wireline expense management is.

IT Cost & Asset Automation Business analytics is the fastest growing category of global IT investment according to Forrester Research. This blog was originally written in 2012, at the time; a study done by Nucleus Research from 2012 found that for every dollar a company invested in business analytics it earned $10.66, that’s a 1066% ROI. In 2014, they found that the ratio increased from $10.66 to $13.01. That is 122% more return in 2 years. This indicates that there is an increasing trend for Business Analytics. Not too shabby. A Telecommunications and IT Management system can provide advanced analytics along with a powerful engine to automate tasks. As companies turn to data and analytics they gain significant visibility into the overall performance of the business. The manual process of turning these insights into action can be an arduous management task on its own. 

Technology is getting more complex all the time, and the amount of Big Data that technology generates as it grows in size and function is only getting bigger. Managing IT is becoming more crucial than ever before. Because this is such a demanding activity, getting the right services for carrying it out is also critical. And so, here are 5 things to really look out for when you’re trying to decide who will be your trusted provider to manage your IT and telecom.

The problem of Shadow IT Shadow IT (that is, technology used without approval) is everywhere these days. That means a lot of IT and telecom devices, services, and plans are being bought and used in organizations without any real scrutiny. In fact, up to 80% of enterprise IT can fly under the radar.

When you have some essential knowledge about something that affects a lot of people, it’s important to share it. It’s in this spirit that Etelesolv (now Cimpl) will be presenting in San Diego at IAITAM Spring ACE 2015. Our talk is called “The Reward of Self-Service Audit” and will take place at 11:15am on April 28, 2015 at the Hilton San Diego Resort & Spa. This presentation will be given by our VP of Sales and Marketing. 

Last week, we announced CimplControl’s world premiere at the CIO Synergy meeting in Toronto. Today, we expand a bit further into how CimplControl will change life at work for everyone in a modern company, from CIO all the way down to the average employee/end user.  Let’s get started, shall we?

No man is an island, and no single company or resource has all the answers. This is true no matter who you are, or what tool is available to you. There are many problems that require massive amounts of teamwork to solve. By putting everything together and everyone in touch with one another, big problems become smaller ones simply because the depth of insights skyrockets.