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Do Telecom Service Providers have answers to customer’s pain points?

Posted by Chris Thierry | January 28, 2011

*Please note that Etelesolv has changed its company name to Cimpl in 2016.

Chris Thierry of Etelesolv, Panelist at ITEXPO East in Miami

January 28, 2011 – Chris Thierry of Etelesolv, Canada’s Leading Telecom Expense Management Provider, is an invited panelist at the TMC IT Expo in Miami moderated by TEMIA on “Moving Up-Market with Telecom Expense Management and Wireless Expense Management.”

Chris Thierry is the President, founder and driving force behind Etelesolv, Canada’s leader in Telecom Expense Management. Thierry brings to the panel expertise in e-commerce, telecom invoicing, supply chain integration, logistics, accounting, marketing, and electronic payment processing. He is also a contributing member of the Telecom Expense Management Industry Association (www.temia.org), where he is a founding member of the Ethics committee.

The advantages of implementing Telecom Expense Management and Wireless Cost control have a clear benefit from a corporate user perspective. Service providers are catching on and the trend is to offer TEM as an added value to their clients. "Telecom service providers and sales agents understand the customer pain points, but have not yet taken advantage of the opportunity.” stated Christopher Thierry, president of Etelesolv (www.etelesolv.com). “Once they understand the long term value for themselves, they get excited.

The Telecom Expense Management Industry Association (TEMIA) (www.temia.org), the authoritative voice for Telecom Expense Management (TEM), Wireless Expense Management (WEM) and Mobile Device Management (MDM) supplier community, announced that it is moderating two sessions at the TMC IT Expo in Miami. The second program on February 3 from 1:15 PM to 2:00 PM will feature experts that will address ways to increase their revenue by proactively offer more comprehensive services to existing clients, shift to a higher end clientele and more in a session titled “Moving Up-Market with Telecom Expense Management and Wireless Expense Management.”

TEMIA member companies are well positioned to address best practices, performance metrics, open industry standards, and Key Performance Indicators (KPIs), with member companies that are able to draw on experiences managing over $36 billion in telecom expenses on behalf of clients.

This workshop is targeted toward enterprise IT and finance executives, telecom, IT and networking managers, TEM and WEM practitioners, compliance managers and consultants, service providers, CFOs, CIOs and other senior executives interested in adopting TEM and WEM. Admission to TEMIA's Wireless panel session is included with any conference plan. Registration for the conference is now open at www.itexpo.com.

Visit TMC Events for a complete listing and further information.

About Etelesolv

Etelesolv, based in Montreal, Quebec, is Canada’s leading provider of telecom expense management (TEM) for large Canadian multinational corporations. EteleSolv’s software platform, TeleManager, consolidates both business intelligence and operational processes around telecom and IT services while helping clients manage multiple suppliers. In bridging this gap between our clients and telecom suppliers, TeleManager provides the critical tools needed to control telecom spending and optimize processes within enterprises. For the more information visit www.etelesolv.com

About TEMIA

TEMIA, the Telecom Expense Management Industry Association, was founded in 2006 by the largest Telecom Expense Management (TEM) service providers. TEMIA has grown to 34 members with several international TEM suppliers with corporate headquarters overseas that manage $36 billion of telecom and data spend.

TEMIA's mission is to raise awareness and knowledge of the values and benefits of TEM solutions, to improve the quality and value of TEM solutions through the development and promotion of open industry standards, and industry knowledge among TEM providers, business partners, telecom service providers, and enterprise clients. Ask if TEM providers are members of TEMIA because:

  • Members are committed to integrity with a rigorous ethics code
  • TEMIA’s open industry standards improve program performance for customers
  • Membership shows financial stability
  • Membership shows maturity with the resources to work with a trade association
  • Members are investing in the future of the industry.

For more information about TEMIA, visit, http://www.temia.org/ or contact info@temia.org

About TMC

Technology Marketing Corporation (TMC) is a global, integrated media company helping clients build communities in print, in person, and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, NGN and InfoTECH Spotlight magazines. TMC is the producer of ITEXPO, the world's leading B2B communications event. TMCnet.com, which is read by two million unique visitors each month, is the leading source of news and articles for the communications and technology industries. In addition, TMC runs multiple industry events: 4GWE; Smart Grid Summit; M2M Evolution; Cloud Communications Summit; Social CRM Expo; SIP Tutorial; VIPeering; Business Video Expo; ChannelVision Expo (CVx); Digium|Asterisk World; StartupCamp; Super WiFi Summit.

Visit TMC Events for a complete listing and further information.

Written by Chris Thierry

Visionary and founder of Cimpl, Christopher Thierry is a dedicated leader in the IT industry. Focused on facilitating businesses in their journeys towards digital transformation, Cimpl’s President aims to deliver a technology expense management platform that evolves with ongoing and ever-changing business needs. In offering and all-in-one, consolidated expense management solutions Christopher is taking businesses beyond TEM to manage the Enterprise Digital Footprint.

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