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Your Weekly Insights on How to Manage your Enterprise Digital Footprint.

Make TEM Your First Line Of Defense

Posted by Caroline Le Brun | September 4, 2018 10:41 AM

This world-leading construction company, offering traditional construction and project management consulting services, is a part of the Cimpl family. Aimed at not only completing their own projects, but also at helping businesses with their own, the company completes over $3.5 million in projects annually.

#82 First line of defense

They differentiate themselves from the rest of the pack with their innovative team and ideas, utilizing things like intelligent building, virtual design, and virtual construction. This unique company runs offices in North America, South America, and the Middle East. All of this responsibility and expertise comes with a large staff, around 2,000 employees or so. With a business that crosses so many borders, comes a lot of mobile devices, and an annual wireless spend of about $2 million.

What did the company do before Cimpl?

With about 1,900 mobile assets on deck, and three carriers to deal with regularly, this construction company was overflowing with mobile devices and different contracts and rate plans. Associated with all of their devices and assets was a whole lot of data, which they kept track of using Excel spreadsheets as well as other portals. Over time, the company realized they were struggling to deal with their costs and manage them effectively, particularly with regards to their three carriers. Employees would often go on vacation, or leave the country, without adding any roaming packages. The bills were adding up, and they needed a way to deal with roaming charges and managing their many mobile devices.

See how a large canadian city manage to save by centralizing their mobile assets

On another level, they wanted awareness over their spend. Since they were keeping track of all of their data using methods like spreadsheets, the time spent doing manual work was far too high. Pulling together and requesting data from vendors can quickly become a tedious and time-consuming process. The construction company wanted a way to not only manage their mobile costs and devices across the company, but also their overall costs, while cutting down on man hours. They needed some sort of a versatile platform, something that could do a lot of different things at once, so they wouldn’t need multiple programs and mountains of spreadsheets.

How Cimpl changed everything

After being introduced to Cimpl through a Canadian telecommunications provider, the construction company saw that the services they would receive by implementing a technology expense management solution like Cimpl could bring them what they needed. Soon after implementation, they began to see changes taking place, particularly with regards to their mobile environment. Cimpl was able to quickly identify heaps of billing errors and mistakes on just about every single one of their invoices and in their contracts. In doing so, the company was able to identify errors and capture credits for them accordingly. We helped them to seek out better rate plans, negotiating better deals for the construction company that would better suit their needs. Once more adequate contracts were in place, they knew they now had the right tool to avoid incurring large, unexpected bills from their carriers.

What is WEM? ePaper

The Cimpl platform brought them to a higher level of cost transparency. By automating things like workflows, approval processes, and much more, they have been able to cut down on several days of manual labour each month, bringing them savings on a regular basis. Along with cost savings, time savings, and inventory accuracy, the customer appreciates Cimpl’s level of engagement and support most of all, having always felt supported with a solid foundation and communication network through all of the work they’ve done in the platform. Cimpl’s customer service team maintains total transparency, doing everything possible to help the customer whenever possible. The strength of communication between Cimpl and the customer has made it a smooth and effective journey.

The results

As a result of using Cimpl, the construction company has been able to uncover about $35,500 in billing discrepancies alone. After signing a new contract and negotiating new plans, they have continually saved money by having plans that work for their unique needs. With three carriers, Cimpl still uncovers errors, but they are quickly identified and fixed. Using Cimpl allowed the discovery of small details in their mobile spend that would often go unnoticed otherwise. Cost savings found from retiring zero-usage devices, comparing bills and invoices to contracts negotiated, discovery of missing options, overcharges and so forth, made managing mobile that much easier. The company no longer has to worry about unexpected overcharges, billing errors, nor employees travelling without the correct roaming packages. They now feel protected and insulated by their first line of defense, Cimpl.

Contact us to know how Cimpl could help you save time, save money and keep an accurate inventory!

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Topics: Customer Story, Technology Expense Management (TEM), Wireless Expense Management (WEM)

Written by Caroline Le Brun

Having worked in marketing for 16 years, Caroline has significantly improved Cimpl’s online presence and industry recognition as Marketing Director. Working closely with analysts and highly focused on keeping up with IT industry trends, she is most knowledgeable in the realm of technology and IT expense management best practices. As a passionate, driven marketer, she works side by side with her marketing team to bring Cimpl beyond its greatest achievements.

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