Recently, Gartner released the 2017 TEM Market Guide, a guide to help enterprises evaluate TEM vendors and their different offerings. Cimpl is proud to announce that we have been listed among 14 other TEM vendors, thus allowing us to showcase some of our differentiators and cost optimization tactics that help us stand out from the average TEM provider.
Just in 2016, Gartner saw a 45.1% rise in end-user inquiries related to telecom expense management services. As managing data, assets, and costs becomes more and more difficult for growing businesses, looking into TEM is becoming a popular approach. Gartner’s TEM Market Guide aims to help enterprises evaluate different TEM providers, and make decisions based on how effectively TEM vendors are able to “perform ongoing cost and inventory optimization,” something which Cimpl has branded into our mandate.
As mentioned in Gartner's guide to evaluate telecom expense management companies, many enterprises struggle to keep track of their telecom spend, often leading to overcharges and billing discrepancies that go unnoticed on your monthly bill. You may have already realized that taking control of your telecom spending is climbing up your to-do list, and perhaps a rising bill and a disorganized inventory could be due to a serious lack of expense management.
As a matter of fact, IT Spend has been steadily increasing over recent years. Gartner has noted that the IT Spend forecast for 2017 is to grow by about 1.4%, and then 2.9% in 2018. During an age where technology is constantly evolving, and businesses are growing while trying to keep up with all of the new tech, Telecom Expense Management is needed more than ever before. IT Spend is expected to continue increasing over the next couple years, meaning that companies must be prepared. It is not only the Gartner inquiries that have increased, we can confirm that the overall demand for Telecom Expense Management also reflects this growing trend.
By assessing a platform such as Cimpl, you can find out if it’s finally time to take back control of your telecom expenses. Cimpl offers a variety of services that differentiate us from other vendors. We go the extra mile to provide you with a well-rounded, overall effective platform that not only helps you keep track of telecom expenses and your IT inventory, but also provides you with the ability to automate repetitive tasks.
Generally, telecom expense management encompasses managing fixed lines and wireless services. However, a select few vendors, such as Cimpl, have an additional set of useful services to help your business keep better track. This includes other software, IT, cloud, Machine to Machine (M2M), Unified Communications (UC), and so on. In many ways, brands like Cimpl have turned Telecom Expense Management into Technology Expense Management. Gartner's guide to evaluate telecom expense management companies provides details on what to look for and what kind of elements make one TEM a better choice than another, depending on your unique situation.
Cimpl’s brand promise includes 3 key elements that will help improve your business:
Cost Savings: Through assessing your current rate plans, monthly bills, and potential overcharges, we will help you adjust accordingly. Not only will we help promote cost savings, but cost transparency for the future. We’ll help you save money now, and help you monitor the costs more accurately in the long run.
Time Savings: Cimpl allows you to automate a multitude of tasks which may currently be done by employees, possibly for several hours a day. One business saved between 30,000 and 50,000 work hours per year through automating tasks previously done by employees . Take a look at our customer stories to see similar benefits you can get from using Cimpl.
Accurate Inventory Management: Cimpl creates an inventory for you by extracting data from multiple sources. Most TEM vendors collect data for an inventory through invoice data. We’ll take data from vendor invoices, company employee feeds, hierarchy structure, and so on. You can get a detailed look at how we’ll manage your inventory in our free "What is TEM?" ePaper.
Another useful tool Cimpl provides that makes us unique is our Beyond Telecom Expense Management Roadmap. This framework helps you get started and get comfortable with our software. While most vendors will happily sell you their software, you might not know what to do with it once the software is set up. Where are you supposed to begin? How do you start managing your expenses? Our Roadmap beyond TEM provides step-by-step instructions to guide you through the process. We’ll recommend where to start, where to go next, and how to finish. Every company is different, and there is no absolute path to take. Cimpl will help you develop an appropriate path for your business to take, depending on which part of the roadmap you’re at when you get started. We’ll even provide support the entire way through. The roadmap is an exclusive benefit to choosing Cimpl as your Telecom Expense Management vendor.
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Author: Victoria Lewin