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Real-time Mobile Device Management – The Next Big IT Challenge

Posted by Caroline Le Brun | February 18, 2014 8:00 AM

BYOD and telework - Massive opportunities with massive management challenges!

Mobility allows a company to stay connected in real-time to the world around it. Communication is constant and multiplatform – hence, mobility often means efficiency. However, the use of mobile technologies requires companies to understand the underlying structure of the platforms. The boom in smartphone and tablet use has therefore increased IT manager responsibilities due to the fact that computer systems are no longer confined to easily-monitored workspaces.

Mobility: Real-time management challengeThe trend toward BYOD (Bring our own device) and telework underscores this pattern. According to a survey conducted by EIQ Network:

  • 52% of IT managers and executives from big North American companies said that less than 25% of smartphones and tablets in their companies are monitored in real-time

  • Only 9% of these personnel monitor 75-100% of their mobile devices

  • 29% of these managers have no knowledge of the status of their real-time monitoring

These are among the reasons for which real-time management of mobile devices is an absolute nightmare for many IT managers. Regardless, it is a necessary hurdle to overcome.

To be competitive, companies must innovate, and often through strategic deployment of IT resources. Wireless technology creates such competitive opportunities by superceding the limits of distance (between companies). Unfortunately, at the same time this technology can also jeopardise the company workspace.

The question then arises: How does one protect company assets and data?

Several solutions have been given to ensure company security against threats born of mobile technology. The new trend is to make use of mobile device management (#MDM) software to manage mobiles devices use and compliance. These solutions allow companies to simplify BYOD management and to make the job of IT managers easier. But other measures have to be set up to protect your business and your investments

Mobile technology – A threat to compliance?

Compliance standards must be met; in a mobile environment this can be very difficult. IT managers questioned in the EIQ Network survey highlighted three key compliance challenges:

  • 31% emphasize the challenge of measuring and demonstrating compliance

  • 24% speak of the difficulty in automating IT controls

  • 14% have issues in detecting noncompliance

Does your company's compliance plan for mobile technology measure up? Is real-time mobile management well executed? Keep in mind that your plan needs to respond to employee conduct with mobile devices. Today’s professional is mobile; company IT policies must recognise this.

Mobile technology has created both opportunity and risk to business. The diversity of mobile devices, if not managed properly, can cause serious difficulties in terms of data access and sharing. In particular, IT departments can’t ignore increased threats in terms of:

  • Company security

  • Intellectual property

  • Viruses

  • Obsolescence of e-discovery strategies

It is inevitable that enterprises take responsibility for investing serious effort into resolving these issues.

Solutions to minimize risks in real-time

Managing corporate mobile devices and employee real-time mobile usage requires a solid and sustainable action plan:

  • Modify governance policy: Establish standards on authorized mobile devices type, data access and usage.

  • Know laws and regulations 

  • Include mobile technologies in company compliance: Study the Guidelines on Cell Phone and PDA Security published by the National Institute of Standards and Technology

  • Invest in mobile device management (MDM) tools

Cimpl is the MDM tool that you need. It is simply the best asset and telecom expense management software – it’s #1 in Canada for a reason! Cimpl is also available as a mobile app. The app instantaneously tracks wireless hardware via its GPS and manages consumers use. IT managers can access all information directly their smartphones. You'll see that Cimpl enforces security and governance; it simplifies BYOD management!  It’s an all-in one solution to take back control on your mobile assets!


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Topics: Bring Your Own Device (BYOD), Mobile Devices, Mobile Device Management (MDM)

Written by Caroline Le Brun

Having worked in marketing for 16 years, Caroline has significantly improved Cimpl’s online presence and industry recognition as Marketing Director. Working closely with analysts and highly focused on keeping up with IT industry trends, she is most knowledgeable in the realm of technology and IT expense management best practices. As a passionate, driven marketer, she works side by side with her marketing team to bring Cimpl beyond its greatest achievements.

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