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Cimpl President to Present at TEMIA MobileCON Panel

Posted by Caroline Le Brun | October 15, 2013 10:43 AM

*Please note that Cimpl changed its company name from Etelesolv in 2016.

How providers and channel partners can add value when enterprises address the challenges and opportunities of BYOD?

BYOD Programs for CorporationsIt will be on Wednesday, October 16 from 10:30 AM to 12:00 PM in Rooms 211 A/B at the San Jose Convention Center (CA, USA) that Cimpl President Christopher Thierry will be presenting as an invited panelist on the topic of BYOD and how it appeals to providers and channel partners.

BYOD is not going away, it is an important trend in both Telecom  and IT. Not only bringing your devices and systems to work but also being able to use your personal devices at home to access work data remotely. Gartner recently published an interesting paper on BYOD entitled "Bring your own device: The Facts and The Future". Here are a few statistics we believed would spark your curiosity about the status of BYOD.

  • 38% of companies expect to stop providing devices to workers by 2016 (see "Hunting and Harvesting in a Digital World: The 2013 CIO Agenda").

  • It is estimated that only 15% of companies will never provide any BYOD option, and the remaining 40% of companies will offer both styles of programs. 

  • Most IT leaders have a positive view of BYOD, and they see it as inevitable. Only 10% do not like the idea of BYOD at all.

BYOD in Canada: Employees use personal devices for work at home

It is always difficult to find specific Canadian statistics as we are often bundled up with North American numbers or the US data. The question asked in the survey was "For each of the following devices you personally own, how often do you use each for work purposes?" When it pertains to devices, as Canadians we situate ourselves in the middle between the high adopters of BYOD of India and China and the lower adopters of Europe (specifically Russia).

  • 47% use Desktop Computers

  • 41% use Laptop Computers

  • 27% use Standard mobile phones

  • 47% use Smartphones

BYOD Programs: Can your corporate policy handle it?

There are 3 types of BYOD programs that we most often see in operation in a corporations mobile policy. Each model does bring questions that should be addressed in any IT & mobile policy.

Employee-responsible models. This is defined in Gartner's study as an approach were the organization transfers full responsibility for the device to the individual. The enterprise subsidizes work use via stipend, salary increase or reimbursement.
  • With this model you must have a clear understanding and consider the administrative costs of managing such a program.

  • If you reimburse $35 per month, how much does it costs to review the claims, approve and emit the payment.

  • Is the reimbursement process automated or is it done manually? 

  • If you pay the complete bill, do you have a process in place to flag any discrepancies?

Hybrid responsibility models. This approach can include many variances. It will be defined by a shared responsibility for ownership, payment and support. The study adds the following clarification to this model: "The most common model allows an enterprise-supplied device to be used for personal applications. Another hybrid approach takes an employee's personally owned smartphone and puts it under the business's carrier contract. In a slight variation to this approach, the individual is offered the option to purchase discounted personal service under the enterprise contract, which may offer split billing of the employer's and worker's portion. 

  • In this case, the policy must clearly define what happens to the device and the line when an employee leaves.

  • It is a company-wide policy or is it specific to the business unit or department?

  • How is personal use processed?

  • What are the alerts and tresholds in place to allow to react quickly for out of norm usage?

Secondary-device models. In this approach the personal device is used as an unsubsidized supplement to an official enterprise device (for example, for Web access to email).
  • This model offers up front savings as the costs are transfered to the employees.

  • Does it cause any security threats?

  • What is the process for disconnecting such a device from the network?

  • Can anyone and everyone in the company access the network?

  • Do you know what devices are connected on the network?

BYOD Panel at MobileCON 2013

BYOD is significant in the world of IT and Telecom Cost management. Although many of the cost benefits to the organization will come from transferring a portion of the costs to employees, companies still have to manage which devices carry the cost of supporting a MDM and allocating these costs. More than ever, this enforces the point of transparency within an organization right down to each individual end user.

Joe Basili, Managing Director for TEMIA, said, “Our expert panelists for this session are well positioned to address best practices, performance metrics, open industry standards, and Key Performance Indicators. Members draw on experience managing over $61 billion in telecom expenses on behalf of clients.”

The panel will discuss a number of thought provoking issues including:

  • Are TEM, WEM and Managed Mobility Services (MMS) still relevant?

  • How can enterprises deal with IT Asset Management and security risks?

  • What are the most neglected areas that enterprises need to address with BYOD?

Christopher Thierry, President of Cimpl joins industry leaders Erik Eames, CEO of Wireless Analytics, Jeff Poirior, President COO of Valicom Corp, Julie Palen, Sr. Vice President of Tangoe, Inc. and Ralph A. Rodriguez, Chairman and CEO of New Technologies and Associates.

BYOD can be a concern for many IT Leaders. We have made available for you a TEMIA ePaper entitled "DOs and DON'Ts of BYOD". 

Bank Case study on Expense Management


Related articles:

Topics: Telecom Expense Management, BYOD, Cost Transparency, IT Assets, tem

Written by Caroline Le Brun

Having worked in marketing for 16 years, Caroline has significantly improved Cimpl’s online presence and industry recognition as Marketing Director. Working closely with analysts and highly focused on keeping up with IT industry trends, she is most knowledgeable in the realm of technology and IT expense management best practices. As a passionate, driven marketer, she works side by side with her marketing team to bring Cimpl beyond its greatest achievements.

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