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Cimpl Blog

Your Weekly Insights on How to Manage your Enterprise Digital Footprint.

Why Cimpl Clients Love Telemanager So Much

Posted by Caroline Le Brun | October 22, 2013 8:05 AM

*Please note that Cimpl changed its company name from Etelesolv in 2016.

Watch the Testimonial of a Current Customer

As Cimpl held a few customer forums throughout the year, we took this opportunity to interview some of them who actually were delighted to share their experience.

IT cost transparency

Here, John Lee enthusiastically discusses his extended experience with Cimpl, as well as with Telemanager, Cimpl’s software platform (at the time).

In the interview, Lee describes himself as a repeat offender, as he first got involved with Cimpl five years ago with another company. In other words, Lee bought Cimpl twice, with two separate companies in two separate industries. He notes that with both companies, he had the same “end game vision of transparently getting this information out to my constituents.”

We are always happy to deliver results that satisfy the visions of our clients 

When asked to choose one word to define Cimpl (then known as Etelesolv, John Lee opts for “openness”. According to Lee, “Etelesolv gives the ability to transparently and openly tell [end constituents] what they are consuming and thus makes the engagement with the end users a much more pleasant experience”.

Telemanager manages the company’s voice, data and wireless expenses. Currently, Cimpl is entering the third phase of implementation with SNC-Lavalin, which entails management of the company’s wireline expenses. In the near future, four other categories of services will be added to the scope of the telecom expense management system. 

Watch out the video: 

Customer intimate

Relationship with clients is one of the core values of Cimpl. We are happy to not only have built good relationship with our clients, but even more to know that Telemenager improves relationships within companies.

Our clients mean everything to us, so to see such a positive response from a consistent customer is extremely rewarding. We look forward to continuing our strong partnership with John Lee. 

Cimpl's software platforms, Telemanager and just released Cimpl, bring together actionable real-time data and everyday processes to ensure that Companies know what they have and what it costs at any given time. For more information, visit http://home.cimpl.com/ or click below!

Bank Case study on Expense Management

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Topics: Customer Story, Core Values, Company Culture, Cost Transparency, Business Automation

Written by Caroline Le Brun

Having worked in marketing for 16 years, Caroline has significantly improved Cimpl’s online presence and industry recognition as Marketing Director. Working closely with analysts and highly focused on keeping up with IT industry trends, she is most knowledgeable in the realm of technology and IT expense management best practices. As a passionate, driven marketer, she works side by side with her marketing team to bring Cimpl beyond its greatest achievements.

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