Cimpl Blog

Cimpl Blog

Your Weekly Insights on How to Manage your Enterprise Digital Footprint.

Patricia Turchyn

Recent Posts

Track These Top 5 Items to Control Your Monthly Telecom Expenses

With all of the recent web-chatter on devices, security, and BYOD, it seems that attention has been diverted from one of the most important and fundamental items: Monthly billing. Sure, there’s great value in discussing how employees bring their own devices into the workplace, the way IT arranges security compliance, or the generosity of companies footing the bill for fancy new devices. But you still have to ask yourself this: How much does it all cost and each month? How can you manage it all? Here are the top 5 items to validate every month:
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The 5 Ws of IT Asset Management

on September 3, 2014 11:30 AM By | Patricia Turchyn | 0 Comments | IT Assets Best Practices TEM Software
Attention IT Managers and Executives! Can your key people answer these questions for all of your Assets? If so, then no worries! You are dismissed from reading this blog since doing so would be a waste of your time. This blog is for those who are not 100% sure on the answers for these questions below. Which is to say, just about everyone who manages modern business!
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BYOD or Dual-SIM phones?

The Pros and Cons for the right choice So many people today are either using company-issued mobile devices or going the BYOD-route. There are some pros and cons to both: from control of applications, to cost factors, to the long-time question of “how do we support these devices?”
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Tablet, Phone or Phablet?

A follow-up to the Smartphone VS Superphone
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The 10 Commandments of Cell Phone Etiquette (Part 1)

on October 17, 2012 11:09 AM By | Patricia Turchyn | 4 Comments | Mobile Devices Tips and Tricks
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The 10 Commandments of Cell Phone Etiquette (Part 2)

on October 17, 2012 10:08 AM By | Patricia Turchyn | 0 Comments | Mobile Devices Smartphones
On Texting Etiquette..
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Cost Allocation for Telecommunications

on September 5, 2012 1:10 PM By | Patricia Turchyn | 0 Comments | Telecom Expense Management (TEM) Cost Allocation TEM Software
Now that you’ve chosen a telecommunications management software, someone will need to get into the nitty-gritty of your telecom inventory. One of the aspects that will have to be looked at, analysed and re-analysed is Cost Allocation. Not only will it have to be analysed from a telecom perspective, but from a finance perspective as well. Do we assign the cell phone (or phone line, or internet line, or circuit) to an employee? Or, do we assign it to a Department? Can an employee become the “owner” of a circuit or fibre optic line?
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Go Ahead! Use Your Company Phone! It’s OK!

on August 7, 2012 9:56 AM By | Patricia Turchyn | 0 Comments | Telecom Expense Management (TEM)
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Why You Need a Telecom Audit - Part 2 of 2

on May 30, 2012 9:10 AM By | Patricia Turchyn | 0 Comments | Telecom Expense Management (TEM) Audit IT Inventory
See Why You Need a Telecom Audit - Part 1 of 2 The first step to conducting an audit is recognizing that you may have a problem. Most IT professionals are savvy innovators and lousy accountants. The really good ones recognize it and seek out expertise on carrier billing. Consistent with industry stats, my experience confirms an organization will save between 10 and 30% by conducting an audit of Telecom billing. If you are tasked with conducting an audit and the thought is overwhelming, then here is an approach that will at least get you started. Phase One: Make a list of all accounts for telecom related services invoiced monthly, quarterly and annually. Categorize each invoice, wireless, wire line, infrastructure, managed services, maintenance and so forth. Make a list of all the locations that your organization provisions telecom for including branches, third party, home offices and make note of historical sites that are no longer operational. Locate / source and compile all carrier contracts. Correlate account / location / contract information. This will not be complete at this stage; however, it is the beginning of the identification and inventory creation process. Closed locations are frequently the source of billing issues and low hanging fruit in the audit process. Prioritize your data for review by category. You may want to start with a service type you are more familiar with on which you can cut your teeth before advancing to a data source you are not so familiar with. Source any missing documentation from your carrier on an as need basis. These include customer service or equipment records, inventory records where only summary invoices are provided and missing contracts and maintenance agreements. The audit process like project management, is a continuous breakdown of activities into manageable units of work. With the data in hand, and your priorities accounted for, break each account down further by service within account and by location. Each service should have an assignment or intended purpose. You will quickly identify services that need to be disconnected. Calling, suspending, reviewing HR records, and tracing lines are a few of the auditor’s tactics in determining the validity of the service.
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Why You Need a Telecom Audit - Part 1 of 2

on April 25, 2012 1:46 PM By | Patricia Turchyn | 0 Comments | Telecom Expense Management (TEM) IT Inventory Invoices
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5 Telecom Mistakes Your Company is Probably Making Right Now! – And One Way to Correct Them..

  Not knowing what devices you are paying for Do you actually know what devices your employees are using? Are they on Smartphones (or Superphones), Blackberrys, Iphones, Ipads, Air cards or cell phones? How many do you have of each in your fleet? Not researching the most productive “work” devices What do your employees use their devices for? Are they doing conference calls? Texting? BBM-ing? Emails? Social Networking? Listening to music? Have you recently polled some employees as to what device would best work for their job? Have you looked at what`s new and exciting in the industry? A new device could boost work-productivity.
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Eggs in a basket…

on February 16, 2012 9:33 AM By | Patricia Turchyn | 0 Comments | Telecom Expense Management (TEM) Service Providers
Choosing One Provider, or More? As a Telecom Expense Management (TEM) Project Manager, clients usually ask my opinion on which provider to choose, who offers the best deals and equipment. Working for a TEM company – I am naturally neutral regarding providers. Yes, equipment-wise, I have my favorites - which, incidentally, change as fast as the new “toys” are released on the market. Regarding costs, I see some excellent corporate contracts, good ones and really awful ones. Contract negotiation is one aspect of “eggs-in-a-basket” to be covered in another blog.
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