Promoting self-regulation and altering usage behaviour is the 12th reason to go beyond TEM and manage the enterprise digital footprint.
As part of creating a culture of cost transparency, organizations will want visibility into all elements of the organization. Companies, especially larger ones, with hundreds to thousands of employees, end up with the most to keep track of. That’s because most employees have corporate liable mobile phones, fully equipped with text, voice, and data which can vary from person to person. Plus, each employee comes with a variety of different expenses, such as the hardware and software needed for them to work efficiently. IT departments may eventually want to gain and maintain visibility into employee usage and activity. It will be essential to paint a clear picture of all your assets and associated expenses. One way of doing this, is tracking the employee digital trail.
Managing the Employee Digital Trail
The employee digital trail, much like the enterprise digital footprint, tracks all assets and expenses associated with telecom, IT, cloud, IoT, and more, associated to each individual employee. It builds a detailed snapshot of what employees own, what they’re using things for, how much it’s costing them, and how much it should be costing them, and so forth. There are a few key areas where you’ll see the most significant change once you start tracking your employees’ digital trail.
Better security and audits
Employees add to their data trail on a daily basis, in just about everything they do. And all the information collected is highly sensitive. Whether it be mobile usage, corporate credit card usage, or outlook/email traffic, you must keep everything secure to keep it from falling into the wrong hands or being misused. By tracking everything, it helps defend your data from security breaches, and any sources of misuse can be easily picked up and tracked down.
Gain insight and monitor usage
You’ll now have all the data you’ve been needing to see exactly where things are, who they’re being used by, and if they’re being used in the right way, or at all. .Visibility into your employees’ usage for things like voice, data, text, and other licenses helps you to see if everyone is complying to company policies. And with all the data in front of you, enforcing these policies becomes significantly easier.
Optimize the telecom and IT budget
While making well-informed investment decisions is an important part of managing the IT budget, you want to think about what you’ve already invested in too. By tracking the employee digital trail, you’ll be able to quickly identify any devices or services that aren’t being used. This way, zero-usage assets can be re-allocated to someone who can actually use them, or retired completely so that they stop costing you money for no good reason. You’ll be able to put your IT budget where it’s most needed.
Data collected as part of the employee digital trail can also be demonstrated to your employees, thus helping encourage everyone to regulate their usage and abide by rules and limits set in place. When everyone has their usage displayed in front of them, they’re much more inclined to re-adjust, and make better decisions regarding devices and services in the future.
As you can see, there are a lot of benefits to taking control over and managing usage behaviours among staff. Tracking the employee digital trail is a great way to maintain an accurate inventory, and gain insight into the overall technology environment. If you’d like to learn more about solutions like Cimpl that provide the ability to manage the employee digital trail, feel free to contact us today.
AUTHOR: Victoria Lewin