Recently, Gartner released an updated forecast on enterprise communication services that was intriguing, to say the least. There were a number of key projections, but there was one that really caught our eye: Gartner predicts North America is likely to begin forming one roaming zone next year.

While organizations still have the choice of making their employees' mobile plans “employee liable” or “corporate liable”, there is an ever increasing trend where employees are using their personal phones on the job. This blurs the line between a work device and a personal device. While getting 100% of your employees on corporately owned phones may not be a reality, the encroachment of personally liable devices is something organizations need to take seriously.