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Cimpl Blog

Your Weekly Insights on How to Manage your Enterprise Digital Footprint.

3 Steps to Fix your Wireless Inventory Management Problems

From Coast to Coast, Cimpl is the ideal solution to manage any telecom inventory. In fact, we’ve helped many different municipalities address their IT and telecom needs. Knowing this, a large Canadian City recognized our expertise in the field and reached for our help to fix its mobile inventory problems.
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Get Ready to Implement an IT and Telecom Expense Management Solution

Do you realize the importance of having a good telecom expense management solution, and the major benefits its implementation will bring to your enterprise? In fact, using the services of a TEM provider is what you need to minimize your IT and telecom expenses.
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What is ITSM? An Important Question in IT Asset Management

Remember: ITIL is not the same as ITSM In a blog post last week, we stated that ITIL (which stands for Information Technology Infrastructure Library) has close ties to ITSM (which stands for stands for IT Service Management). Note the underlying message here: ITIL and ITSM are not identical! This distinction isn’t always clear, and so, in the spirit of helpfulness, we’re going to highlight the key points to note regarding ITSM so as to clarify the difference between ITIL and ITSM. This is an important topic in IT asset management, after all.
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A Detailed Primer on Business Process Automation, Part 2

on April 23, 2014 3:30 PM By | Henry Cheang | 0 Comments | Business Automation implementation
*Please note that Etelesolv changed its company name to Cimpl in 2016. Last week, I posted Part 1 of my interview with Robert Al-Jaar, Vice-President of Product Engineering here at Etelesolv. He was gracious enough to share his knowledge on business process automation (BPA) – both in terms of concept and advantages. In this week’s post, Robert discusses the critical success factors that are implicated in properly implementing BPA. Note that the interview is mildly edited for length and flow, but not for content. And so, without further ado…  So, there seems to be many advantages to business process automation. But these things don’t exist in a vacuum, and they do require effort to carry out. What would you consider to be the critical success factors for proper BPA implementation? In my opinion, the most important critical success factor would be to have an executive sponsor who truly champions the initiative. You need an executive sponsor who will support the implementation team – the executive sponsor has to take charge of removing roadblocks (which can come from resource limitations or resistance from other personnel for example). 
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Video Case Study | A Large Multinational Bank

Expanding Beyond a Telecom Expense Management Solution This case study will examine a unique system deployment for a Large Financial Institution. The bank was seeking a solution that needed to address: Telecom Expense Management IT Cost Transparency Employee Lifecycle Automation
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A Measure of Success in TEM Implementation

on February 8, 2012 11:31 AM By | Patricia Turchyn | 0 Comments | Telecom Expense Management tem Solution implementation
Project Objectives Vs. Critical Success Factors An often neglected or misunderstood consideration in project Implementation, especially in Telecom Expense Management (TEM), is the identification of Critical Success Factors. Critical success factors are often confused with project objectives that if met, define success; if the project is on time, it is successful; if operating expenses are successfully reduced by 20%, the project is deemed successful and so forth.  Alternately, critical success factors are criteria identified as a project deliverable, that when included, improve the likelihood you will meet the project objectives.
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