The name Cimpl has brought a new wave of innovation in our organization. One of them being that our solution is now multi-tenant. Leveraging the SaaS trend of multi-tenancy is quite advantageous in the area of technology expense management for organisations to create operational efficiencies and optimize IT costs. For Dummies writes that “multi-tenancy means that a SaaS (Software as a Service) vendor provides a single version of its software for all its customers. This differs from a single-tenant hosted solution, where the application is housed on a vendor’s server but the codebase is unique for each customer.” In this scenario, users have access to a single scalable platform and their sensitive information is containerized and not accessible by other users. In our multi-tenant SaaS architecture, all customer data and configurations is isolated in metadata layer which enables scalable upgrades and feature roll-outs.