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Cimpl Blog

Your Weekly Insights on How to Manage your Enterprise Digital Footprint.

What is ITSM? An Important Question in IT Asset Management

Remember: ITIL is not the same as ITSM In a blog post last week, we stated that ITIL (which stands for Information Technology Infrastructure Library) has close ties to ITSM (which stands for stands for IT Service Management). Note the underlying message here: ITIL and ITSM are not identical! This distinction isn’t always clear, and so, in the spirit of helpfulness, we’re going to highlight the key points to note regarding ITSM so as to clarify the difference between ITIL and ITSM. This is an important topic in IT asset management, after all.
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