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Cimpl Blog

Your Weekly Insights on How to Manage your Enterprise Digital Footprint.

3 Ways We Helped Energy Companies Save in IT and Telecom (Free eBook)

The Canadian oil and gas industry has been under serious pressure. Energy companies have taken cost cutting measures to weather the storm, and some decided to rationalize asset spend rather than engaging in mass layoffs. A heightened focus on IT andtelecom expense management (TEM)is an especially sustainable, recurrent way of reducing costs. In fact, our latest free eBook, “Telecom and IT Cost Cutting Initiatives for the Energy Industry” outlines how we helped energy companies achieve hard dollar savings in just one year. How did we do it?
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What is Wireless Expense Management (WEM)?

Modern Businesses Need Wireless Expense Management (WEM) A very large part of doing business consists of doing a lot of communication. These days, a very large part of that communication takes place on smartphones and other mobile devices. That’s a very major reason for which Wireless Expense Management (WEM) programs have become very important lately.  
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Wireless Customers Don't Want Caps on their Monthly Bill?

on February 13, 2013 9:30 AM By | Caroline Le Brun | 0 Comments | Bill Shock Telecom Expense Management Wireless
Draft Version of the Wireless Code is out As you may know, a draft version of the "wireless code" is being proposed at the moment by the CRTC (Canadian Radio-television and Telecommunications Commission) in Gatineau, QC. Hearings are presently running allowing wireless customers to set limits to their monthly bill to prevent unexpected high amounts or Bill Shock. And at the same time, allowing wireless providers to enter their plea.
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Telecom Billing Complaints in Canada are on the Rise

on January 11, 2012 8:00 AM By | Caroline Le Brun | 0 Comments | Bill Shock Mobile Devices Tips
What You Should Know to Avoid Conflicts with Your Carrier Recent statistics stated in the Commissioner for Complaints for Telecommunications (CCTS) 2011 annual report suggests that telecom billing complaints are drastically increasing. The Commission recorded more than a 120% growth in the number of total complaints, in which 62% were related to wireless billing. Only a few years’ earlier, in 2007-08, mobility complaints represented only 31% of all complaints. 79% of complaints filed were related to Billing errors or contract disputes. Bill Shock is a common symptom experienced by many mobile phone users.
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$2,500 Recurring Telecom Costs … and Invoice Auditing Tales for all.

on February 11, 2011 8:15 AM By | Chris Thierry | 0 Comments | Bill Shock Telecom Expense Management Cost Transparency tem
Author: Kim Leahy So, you don’t need a TEM.  You have it all under control and spreadsheets are the way to go ...
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Wireless Bill Shock or Mobile Cost Ignorance?

on November 9, 2010 3:20 PM By | Chris Thierry | 0 Comments | Bill Shock Wireless management
Tips and tricks to keep your wireless invoice manageable. Ever look at your wireless invoice expecting your usual bill, only to be surprised by something else, something much higher? Welcome to what the telecom industry and the FCC are calling “Bill Shock”.
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Bill Shock: A Common, Unpleasant Experience

on November 3, 2010 8:00 AM By | Chris Thierry | 0 Comments | Bill Shock Wireless management
It's a scenario we often hear of and sometimes encounter: an unsuspecting wireless phone user opens their monthly usage bill, only to discover unusually high fees or charges for services they weren't aware of. The feeling that this mobile phone user might have at that moment is known as “Bill Shock.” They may feel like they have been taken advantage of and that there is nothing they can do. This has become a big problem among wireless device users in North America.
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