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Cimpl Blog

Your Weekly Insights on How to Manage your Enterprise Digital Footprint.

A Titan Deal: Contract Renewal of Telecom Expense Management

Posted by Henry Cheang | April 24, 2015 8:00 AM

It’s always gratifying to know that we make a difference for our customers. We were delighted to learn that we’d thoroughly exceeded one particular customer’s expectations. They were so impressed with what we’ve done that they just renewed our mandate – for a full three years!

You know what that means? That means that we’ve actually become part of their longer term plans for success. We’re certainly proud of that! So just who is this customer?

A big global provider of IT and business process services

Everything Starts with the Customer!They’re certainly huge. Our customer literally has tens of thousands of employees spanning dozens of countries. As you can see, that’s a really big footprint by any measure. Companies this size obviously need a lot of help tracking and managing their IT and telecom expenses and usage. Hence their decision to partner with us in the first place.

Now on its own, that shouldn’t be too surprising. After all, our customers span all industries (as you’ve seen in the past). However, what is especially worthy of note here is that this customer is a company whose specialty lies in providing world class business IT to other companies. They made their name on being IT specialists and tech connoisseurs for every market possible. It’s no exaggeration to say that, if your organization uses IT, you’ve probably used a lot of their products.

And this company chose us. Again and again.

That paints a pretty flattering picture, wouldn’t you say? After all, if our client’s entire global stock in trade is in IT, it is certainly a source of company pride for us if they continuously think that we’re their best option.

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Cutting edge IT and telecom expense management for a technology leader

“Our customer is a company that is well-known for specializing in business IT products and services. They have a deep understanding of technology and of the difficulty in keeping track of IT and telecom expenses,” the company's VP of Sales and Marketing. “That’s why earning their continued trust is a fantastic affirmation of our success in delivering cutting edge solutions.  One of our long-standing missions is to always push back the boundaries of the technology that form the foundations of our products, and it’s how we exceeded their expectations in every way. We’re going to keep on doing so for a very long time.”

At Cimpl, we’ve been refining and offering IT and telecom expense management solutions for 15 years, and our products have helped customers save millions in IT costs. It’s a key reason for which so many clients put so much faith in us. This year, we rewarded that faith by launching our CimplControl solution, which is the most advanced way to centralize and manage IT and telecom expense information to date. We also launched the latest version of our CimplMobile solution, which lets you manage your wireless fleet and enables all employees to request roaming straight from their smartphones. Contact us today if you need help to take back control of your IT spend and budget!

Bank Case study on Expense Management

Topics: Customer Story, Telecom Expense Management, Cost Transparency, Business Automation, IT Expense Management

Written by Henry Cheang

Henry has a lifelong passion for science and technology. This enthusiasm is put to good use in a cutting-edge software company like Cimpl. As product marketer, Henry researches market and user needs to develop user and buyer personas, contributes to product design, and helps coordinate product messaging. Henry also writes nearly the entirety of all documentation for Cimpl’s many successful platforms. In his spare time, Henry devotes much energy to family, friends, and martial arts. Henry recently completed his Master’s in Business and Administration from Concordia University, where he specialized in the study of marketing, organizational behavior, and corporate governance. He has authored academic papers on the latter two subjects; these papers form part of his bibliography of over 20 professional research publications.

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