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What Does the CRTC Decision Mean to Telecom Enterprise Clients?

Posted by Chris Thierry | November 16, 2011 2:00 PM

Flat Rates vs Usage Based Billing

Wireless in CanadaAfter a roller coaster ride from internet re-sellers and consumers regarding a Carrier's ability to charge usage, commonly known as usage based billing (UBB), the CRTC have now taken the side of the consumer, or at least for now. They have decided that flat rates will remain in place but will start allowing UBB billing models to exist. The full rulling is now available directly on the CRTC website.

So what will it mean for companies?

The simple answer is nothing. Yet.

What we are reminded of during these CRTC sessions is that UBB will eventually become a reality. Carriers are ultimately going to need to handle the traffic growth in the years to come and the all-you-can-eat buffet can only go so far.  So as billing models between carriers and their re-sellers start to change, some of these changes will be trickling on to your invoice very soon. 

With this in mind, corporations need to watch their invoices. Telecom Expense Management solutions, such as TeleManager, will help identify any variations. Changes in CRTC rulings sometimes take a while to work their way into the processes and discrepancies may occur between what was initially contracted and actually charged. Carriers for their part may be aware of the changes, however due to the complex nature of enterprise billing, the modifications can take some time before showing up in the final invoice. 

In the world of telecom regulation, nothing is simple. A plethora of regional, technological, and time exceptions abound. The best protection for enterprises is a diligent audit process that checks every bill, every month.  Knowing what services you own, what they do, and where they go is not only a best practice, it’s one that can save you money.  

Is your enterprise ready for a better Telecom Expense Management solution?

Kaizen eBook - A Guide to IT & Telecom Management

Related News Source: CRTC Backs Away From Consumption Model

 

Topics: Telecom Expense Management, Audit, Usage, CRTC

Written by Chris Thierry

Christopher is the president, founder, visionary, and driving force behind Cimpl, which first started in 2000 as Etelesolv: his goal is to bring holistic enterprise solutions to companies of all shapes and sizes. Moreover, Christopher’s devotion to the well-being of his employees has made Cimpl one of Canada’s Top 50 Employers. He’s also dedicated to giving back to his community, by serving in multiple industry associations. He’s a mentor for the Canadian Youth Business Foundation and a member of the Young Presidents' Organization, the Entrepreneurs’ Organization, the CIO Association of Canada, and the Telecom Expense Management Industry Association. Christopher holds a Bachelor’s degree in Management Information Systems and Marketing from the John Molson School of Business at Concordia University. He is also a graduate of the Massachusetts Institute of Technology's (MIT) Entrepreneur’s Master’s Program – a program specifically designed to optimize the skillsets of founders of high growth companies.

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