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What to Look for in a Telecom Lifecycle Management Solution?

Posted by Chris Thierry | November 3, 2011 8:00 AM

The Power of Managing your Telecom Lifecycle

I’ve read several papers on the subject of Telecom Lifecycle Management (TLM) and about the demands this has on a company supporting this expense.

I cEnd-user visibility.pngame across an old article that I found interesting.  After looking at it briefly I found it funny that although technology has evolved over the years, so has the complexity of it.  I live in a world where devices are supposed to make my business life easier but in a lot of ways it hasn’t.  The complexity of the networks behind these devices is taking a life of their own.

What has evolved through this complexity is “How to manage the Telecom Lifecycle?”

What's in a Telecom Lifecycle Solution?

We as “masters of our trade” find it near impossible at times to stay on top of new technology and how best to fit it into our business environment along with who needs an upgrade, who’s paying too much, roaming charges, what plans best meets our needs, when are contracts up for renewal and on and on. 

Part of the TLM is the ability to maintain accurate spreadsheets (or as near as possible accuracy).  In most cases, I’ve found that we’ve outgrown the spreadsheets because they just don’t cover all of our needs.  For a Telecom Lifecycle Management Solution to be effective, you would want it to cover Procurement Management, Inventory Management and Invoice Verification and Processing.

The time has come to reach out to a Telecom Expense Management (TEM) provider, as Cimpl offers as it integrates the Telecom Lifecycle Management solution into their TEM Software.  They will work with you to incorporate your company data and telecom data into their cloud-based software application (SaaS).  Just think about it.  A place to track your blackberries, cellulars, phones, ipads, iphones, smartphones and Superphones,  hubs, routers, computers, cloud-based software along with usage and contract expiration dates.  If you have it, we can track it. Accuracy is critical so plan on a 5 to 9 month implementation, but well worth the effort.  

Contact us. You may just find your discussions to be insightful and pave the way to executing a Return on Investment on your current telecom expenses that will make you look good. 

What do you have to lose?


 Bank Case study on Expense Management


Topics: Telecom, Lifecycle management, TLM

Written by Chris Thierry

Christopher is the president, founder, visionary, and driving force behind Cimpl, which first started in 2000 as Etelesolv: his goal is to bring holistic enterprise solutions to companies of all shapes and sizes. Moreover, Christopher’s devotion to the well-being of his employees has made Cimpl one of Canada’s Top 50 Employers. He’s also dedicated to giving back to his community, by serving in multiple industry associations. He’s a mentor for the Canadian Youth Business Foundation and a member of the Young Presidents' Organization, the Entrepreneurs’ Organization, the CIO Association of Canada, and the Telecom Expense Management Industry Association. Christopher holds a Bachelor’s degree in Management Information Systems and Marketing from the John Molson School of Business at Concordia University. He is also a graduate of the Massachusetts Institute of Technology's (MIT) Entrepreneur’s Master’s Program – a program specifically designed to optimize the skillsets of founders of high growth companies.

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