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5 Points to Consider Before Selecting a Telecom Provider

Posted by Caroline Le Brun | January 28, 2011 1:49 PM
Author: Ruben Guarnieri, Programmer, Cimpl


Many Telecommunication Providers in Canada

There are so many companies offering telecommunications services today. It is really difficult to navigate around them and know exactly if you’ve landed a long-term relationship or not. Because so many choices exist, knowing exactly what you need is the only way to ensure you find the right fit. Before you start diving into a new provider it is important to make sure you have a plan and you’ve done your homework.

On a personal note, I believe that I struck gold with my telecom provider, with no problems to report.  My wireless mobile works well, the internet is very fast and stable, and the prices are reasonable compared to the competition, “Vive” the Telecom bundles. Before selecting a provider, I asked other users about quality, experience and the prices they pay. Corporations need to be doing the same thing before selecting a new provider, changing services to another provider or even whenever they are in the renegotiating process. Know what you need, know what you want, connect with peers and get their feedback. Also, don’t forget to inquire about what carriers offer before entering into any negotiations.

Selecting your Telecom Carrier

Here are 5 points you want to consider when choosing your provider:

EXPERIENCE: Find a provider that is well versed in this industry and has a vast amount of expertise in this field. I would not choose a newcomer; this ensures that one is receiving the best amount of service, quality and technological offering possible.
DEPENDABILITY: A telecommunications provider should be dependable in delivering the services they are intended to provide. When these systems are not consistent and fail from time to time, the results could be rather difficult to deal with and causes problems on many different fronts.
TECHNOLOGY: Technology offering is also a rather crucial criterion to rate before you make a decision. Basically, the provider should be able to ensure the system offered is constantly updated and on the cutting edge of what is available in the industry. This ensures that the system remains current and viable at all times.
EFFICIENT: The system that is implemented should be very efficient. Any lag time in communication structures and functions could be detrimental to the overall efficiency of any operation that uses them.
CUSTOMIZATION: The telecommunications provider that is selected should offer an incredible amount of customization and options for any businesses out there. One should be able to select what services they want and to what ends they want them. This ensures that one has precisely the system they want  set in place.

Are you in the process of renegotiating your telecom expense management contract? Have these points helped you in better planning for negotiation?

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Topics: Technical Support, Tips, Best Practices, Telecom Provider

Written by Caroline Le Brun

As a 16-year marketing veteran, Caroline’s experience extends across multiple industries. Since she joined Cimpl, her successful marketing campaigns have increased the company’s online and community presence, in addition to Cimpl’s footprint and appearances in new or traditional media (such as the Globe and Mail). Caroline is a specialist in communication and social media. She works closely with analysts to keep track of and adapt to the trends and changes in the industry of IT: Technology Expense management, IT cost optimization, Technology trends. Her leadership conducts Cimpl’s marketing team toward ever greater achievements. Caroline is also an exemplary citizen. Outside of work, she is involved in TEMIA, the Dorval Day Camp, and other community organizations. She has a Bachelor’s degree in Commerce from Concordia University and a Master Certificate in Integrated online Strategies from the University of San Francisco Intensive Development program.

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