While organizations still have the choice of making their employees' mobile plans “employee liable” or “corporate liable”, there is an ever increasing trend where employees are using their personal phones on the job. This blurs the line between a work device and a personal device. While getting 100% of your employees on corporately owned phones may not be a reality, the encroachment of personally liable devices is something organizations need to take seriously.
Before your CEO wants to run out and get the latest mobile gadget on his own, here are 5 reasons why a corporate liable mobile plan should still be considered.
1. Cost Control
Employee liability places the employee in charge of paying the bill themselves. Employees are less likely to optimize their rate plan knowing that the company will pay regardless. We’ve seen this at many clients, and the savings generated from optimizing all your users is a huge value to centralizing corporately liable devices with an administrator.
Add in the cost of managing all those cellphone expense accounts and it may be costing your company more money operationally to keep personal liable devices.
2. Leveraging Volume to Reduce Costs
Organizations can reap huge benefits from using 1 or 2 main carriers. Leveraging your buying power is a primary cost reducer for companies. Pooling plans and volume hardware purchases can all be negotiated for significant savings of up to 25% in some cases. Employees going to the local wireless boutiques will almost always pay retail pricing for plans and phones.
3. Enhanced Security
To protect devices from the increasing risk of malware, virus transfers and attacks on privacy, organizations turn to data encryption, automated updates, security patches, e-mail filters, and more. All of these measures are much easier to apply when the organization can control the device rather than relying on individual employees to manage security.
4. Employee Productivity
Mobility is complex. For the vast majority of companies, phones and smartphones are just another tool to help improve productivity. If organizations choose to standardize on devices, there are inherent productivity gains that can be achieved with certain device-centric applications. For example Blackberry Messenger is extremely useful (and cheap) to use across your entire company but if someone has an iPhone, they are out of this important corporate social network.
5. Protection of Corporate Assets
Without having true ownership of phone numbers, former employees, specifically sales, are likely to continue receiving calls from past business contacts and potentially lead them to your competitor. While there are a few tricks to help prevent this, including call forwarding from the office, in general the rule still applies, as sales reps will return calls using their phones and clients will get used to dialling direct.
Thinking About a Corporate Liable Mobility Plan?
While the vast majority of our clients have corporately liable devices, the ability to manage personal devices, including smartphones and iPads are becoming a reality. If the trend continues, companies will need to depend on more Telecom Expense Management software tools to contain the risks.
Today, however, the question remains, why risk high costs, security, productivity and corporate assets? A corporate liable plan provides central control and prevents (if not eliminates) all of these risks, saving organizations time and money.
What about you? Do you have a mobile policy that is corporate liable or employee liable? Leave me a comment.