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Why Etelesolv Clients Love Telemanager So Much?

Posted by Caroline Le Brun | October 22, 2013 8:05 AM

*Please note that Etelesolv changed its company name to Cimpl in 2016.

Watch the Testimonial of a Current Customer

As Etelesolv held a few customer forums throughout the year, we took this opportunity to interview some of them who actually were delighted to share their experience.

IT cost transparency

Here, John Lee enthusiastically discusses his extended experience with Etelesolv, as well as with Telemanager, Etelesolv’s software platform.

In the interview, Lee describes himself as a repeat offender, as he first got involved with Etelesolv five years ago with another company. In other words, Lee bought Etelesolv twice, with two separate companies in two separate industries. He notes that with both companies, he had the same “end game vision of transparently getting this information out to my constituents.”

We are always happy to deliver results that satisfy the visions of our clients 

When asked to choose one word to define Etelesolv, John Lee opts for “openness”. According to Lee, “Etelesolv gives the ability to transparently and openly tell [end constituents] what they are consuming and thus makes the engagement with the end users a much more pleasant experience”.

Telemanager manages the company’s voice, data and wireless expenses. Currently, Etelesolv is entering the third phase of implementation with SNC-Lavalin, which entails management of the company’s wireline expenses. In the near future, four other categories of services will be added to the scope of the expense management system. 

Watch out the video: 

Customer intimate

Relationship with clients is one of the core values of Etelesolv. We are happy to not only have built good relationship with our clients, but even more to know that Telemenager improves relationships within companies.

Our clients mean everything to us, so to see such a positive response from a consistent customer is extremely rewarding. We look forward to continuing our strong partnership with John Lee. 

Etelesolv's software platforms, Telemanager and just released Cimpl, bring together actionable real-time data and everyday processes to ensure that Companies know what they have and what it costs at any given time. For more information, visit http://home.cimpl.com/ or click below!

Kaizen eBook - A Guide to IT & Telecom Management

 

Topics: Customer Story, Core Values, Company Culture, Cost Transparency, Business Automation

Written by Caroline Le Brun

As a 16-year marketing veteran, Caroline’s experience extends across multiple industries. Since she joined Cimpl, her successful marketing campaigns have increased the company’s online and community presence, in addition to Cimpl’s footprint and appearances in new or traditional media (such as the Globe and Mail). Caroline is a specialist in communication and social media. She works closely with analysts to keep track of and adapt to the trends and changes in the industry of IT: Technology Expense management, IT cost optimization, Technology trends. Her leadership conducts Cimpl’s marketing team toward ever greater achievements. Caroline is also an exemplary citizen. Outside of work, she is involved in TEMIA, the Dorval Day Camp, and other community organizations. She has a Bachelor’s degree in Commerce from Concordia University and a Master Certificate in Integrated online Strategies from the University of San Francisco Intensive Development program.

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