So you have finally (and carefully) decided to embrace BYOD. Now what?
As TEM grows to include the ever-prevalent BYOD trend, defining BYOD best practices is in order. This is especially important for CIOs / IT directors, whose role it is to construct a BYOD program that makes the most sense for their company as well as for employees. The following is our quick recap of BYOD recommendations, drawing from the TEMIA white paper and from CIO.com article “How to Craft the Best BYOD Policy”.
In choosing an IT/device management strategy, TEMIA warns us not to think in absolutes. BYOD programs need not be all-or-nothing undertakings in which all or no employees are eligible. Instead, the ePaper advocates a hybrid approach.
The overall idea: don’t put all your eggs in one basket. In fact, 88% of TEMIA clients with a BYOD strategy have adopted a hybrid approach. In other words, employees that are eligible to use their own device under a BYOD, CYOD or CLEO program have the option to do so, but they are not required to. If you follow these tips, it will make your life easier.
In the CIO.com article, technology transactions lawyer Matt Karlyn emphasizes the necessity of a well-drafted, precise and comprehensive BYOD policy. As addressed in previous blog post, employees are overwhelmingly in the dark on BYOD policies.
The cause of this lacking awareness lies in the statistics; 79% of global IT professionals had not educated their employees on their company’s BYOD policy. The absence of communication between employees and IT departments is at the root of most BYOD challenges.
One sure way to address this problem is the convention of having both the company and the employer sign the BYOD contract. As the lines between company information and personal information become increasingly blurred, it is important that employees know policy.
The next step entails enforcing the policy and training employees. After all, what is the purpose of a precise and comprehensive policy if employees do not abide by it?
Ultimately, the policy should strive for and reflect a balance between company rights and employee rights. The main concern for the company is protecting intellectual property and that of the employees is the privacy of personal information. A compromise between the two demands must therefore be reached. Defining this relationship is especially important in the event of termination, leave or the loss of a device.
Karlyn goes on to say that for sake of clarity, BYOD policies should be concise. The policy should specify the basic rules about personal mobile device usage. For a quantitative idea, anywhere under 10 pages is sufficient, which is good news for the CIO.
A SANS Institute IT Survey refered to in "BYOD: DOs and DON'Ts" found that "91% of respondents were not fully aware of mobile devices on their network." What this 91% could use is Telemanager, our software platform. Telemanager can manage BYOD devices and provides increased visibility on your company's telecom and IT assets.
With this visibility, companies can more readily enforce policy governance or customize access policies to corporate data. Telemanager's real time reporting through its self-service portal is all the more reason to let us be a part of your BYOD plan!