Every employee in the organization is unique in terms of the career path and trajectory they take within the company; but they all pass through a similar process. From hiring, performing, training, retaining, and terminating, technology plays a critical part of the employee’s work life. Companies that have the ability to deploy technology faster show results in increased output in productivity.
Understanding how IT interacts with each stage will benefit the employee and can streamline the IT process to provide employees with the technology they need, when they need it. Telecom expense management keeps track of the employee lifecycle.
IT policies can be a pretty decent indicator of company’s culture. Companies that block social media, give you a boring ‘work phone’, and only allow you to download corporately approved apps are inadvertently portraying a 'no-fun zone'.
BYOD and CYOD can be key motivators in attracting top talent. Having a culture where employers offer allowances and the freedom to bring / choose their own mobile device, you’ll have candidates thinking, ‘Wow, that’s a cool company’.
When the employee starts at your company, do they have a computer, the software they need, a telephone, and mobile device on day one? The ultimate goal of onboarding is to have the new employee hit the ground running.
The technology requirements for the role should be understood even before the employee starts work. If this is understood, you can even automate the process of getting new recruits onboard fast.
Determining the optimal mix of devices and service types is an iterative process that can be managed through a collaborative effort from the employee and the IT department. IT cost transparency can help the end user and IT department to better understand what services cost on a monthly basis and the make necessary adjustments.
Many employees will relocate and change roles, requiring new technologies, phone numbers, or changes in billing addresses etc. The IT department needs to be informed of these change dates so that transitions can be made as quickly and smoothly as possible.
The final stage of the employee lifecycle deals with accounting for what the employee has, ending service contracts, and protecting company data. The IT department needs to prepare for this while they can still effectively cooperate with the employee. This requires equipping all devices with a mobile-device-management (MDM) software at the moment they are configured to work with the company network. An MDM solution gives the company the power to perform remote data-wipes and to lock access from company servers.