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The BYOD Debate – The Employee VS. The IT Department

Posted by Caroline Le Brun | October 24, 2012 10:24 AM

Employee's are Driving BYOD

Employees aren’t patient enough to wait around for the company to form committees to decide what technology to invest in while all of their competitors are walking around with the latest tablets, pdas, and mac book airs. They are not interested in attending training sessions to learn complicated technologies that don’t sync up to their contact lists, and itunes accounts.

They want the simplest, easiest, and fastest technology and they need it now. They don’t care to wait around for Blackberry hand-me-downs. They want to be able to own their own devices and choose their own custom colored carrying case. They want to blur the lines between work and play, by filling up the conversation pauses of conference calls with text messages to their significant others while simultaneous trying to keep up with their social media followers.

The IT Department is frustrated..

BYOD Debate

Why the IT Dept. doesn't love BYOD:

Why employee's love BYOD:

  1. Increased Distraction
  2. Higher Costs
  3. More Risk
  4. More systems to deal with
  5. More Administration
  1. Increased Productivity
  2. Lowered Cost
  3. More Freedom 
  4. Quicker Access to the tools they use
  5. Less Administration   

Who’s calling the shots now anyways..? It used to be that IT Department was in control, and rightfully so.. They know the technology better than anyone in the company. They know what works with what and understand the needs of the business. They are protectors of company data, negotiators of the best rate plans, and investors in efficient and robust infrastructures.

They have meticulously designed budgets, standards, and procedures around maximizing performance and minimizing risk. They have standardized processes to procure devices and services, tighten security, and provide optimal levels of support to end user. The model is predictable, reliable, and cost effective.

And now it’s chaos?!! Employees from all levels, especially the execs!!,  are coming to IT and asking them to support their Android, iPhone, OSX, Windows, Amazon, Blackberry, etc.. or whatever is latest gadget with the biggest screen, and highest resolution camera.

With the consumerization of IT and the BYOD trend, everyone considers themselves an expert capable of choosing the best technology to do their jobs. The only problem is that employees are still expecting the same levels of support from IT as they were getting when they were on their corporate devices. These open-sourced, cloud-based, multi-user, and multi-platform technologies are turning IT Department upside down. The once factory-like utopia of the IT Department is now more akin to the wild-west.

Who will win?

THE TECHNOLOGY TRUMPS!! BYOD is a trend that isn’t going away anytime soon. Managing BYOD is possible, are you prepared for what’s to come?

Learn more on how IT Management Software can help you to take back control!

Kaizen eBook - A Guide to IT & Telecom Management

Topics: BYOD, IT cost management

Written by Caroline Le Brun

As a 16-year marketing veteran, Caroline’s experience extends across multiple industries. Since she joined Cimpl, her successful marketing campaigns have increased the company’s online and community presence, in addition to Cimpl’s footprint and appearances in new or traditional media (such as the Globe and Mail). Caroline is a specialist in communication and social media. She works closely with analysts to keep track of and adapt to the trends and changes in the industry of IT: Technology Expense management, IT cost optimization, Technology trends. Her leadership conducts Cimpl’s marketing team toward ever greater achievements. Caroline is also an exemplary citizen. Outside of work, she is involved in TEMIA, the Dorval Day Camp, and other community organizations. She has a Bachelor’s degree in Commerce from Concordia University and a Master Certificate in Integrated online Strategies from the University of San Francisco Intensive Development program.

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