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How to See Results from IT Cost Transparency

Posted by Caroline Le Brun | October 4, 2012 4:22 PM

IT Cost Transparency Results Achieved

IT Cost Transparency Savings

The buzz word around “IT cost transparency” is a vague notion, and largely misunderstood. Basically, it means seeing what you spend.. So what now?

A study done by Nucleus Research found that for every dollar a company invests in business analytics it earns $10.66, that’s a 1066% ROI.

So how does cost transparency translate into real ROI results?

The ROI of IT Cost Transparency when implemented with an IT expense management solution is manifested in 2 domains. These are: actual savings and process efficiency; both of which can contribute to creating real value to the business on a recurring basis.

Actual Savings

1. Invoice Discrepancies

Having a mechanism to discover errors can find one offs, ongoing errors, and can even surface potential fraudulent activity.

2. Proactive Policy Enforcement

Proactive management includes setting policies to curb unnecessary usage and spending. Policies need to be tailored to the employees and department specifically. You don’t want to be curbing the consumption habits of your top sales people, as an example.
Bank Case study on Expense Management

3. Optimization

Optimization means matching the consumption of assets and services with cost, without overspending a penny. It’s about getting the biggest bang for your buck. This means analyzing what you have and determining the best combination of assets and services that drive the most value for the organization.

4. Discovery of Unused Services

Unused services can be costing an organization without anyone even knowing it. As employees leave, transfer, or relocate within a company, services get left behind. The time being billed between when an employee leaves and when the service gets cancelled can really add up. The same goes for when an employee is hired and not equipped with the services they need to do their job on day 1.

Process Efficiency

5. Administrative Efficiencies

Administering a company’s IT environment can be a nightmare if you don’t know who has what, where they are, and how much it costs. Knowing this information alone can free up a significant amount of time. 

6. Communication Efficiencies

Everyone who generates a cost should be able to see that cost. If you don't want to show your employees the cost of what they use, you are eliminating up to 25% of the benefits. As costs are only seen after they are incurred, the only way to prevent future expenses is to train new behaviors in your employees.

In our experience with enterprise clients, providing end-users a monthly statement via email has been the most transformative in terms of behavior. The 25% reduction in usage is real.

7. Instant ROI of Projections

The ability to grab the data as needed on the fly is a major driver of the value of an IT cost management system.

8. Real-Time Decision Making

Making real time decisions can be as simple as an employee ordering her own roaming package or making a decision to transition server space over to the cloud.

Looking to take cost transparency to the next step? 

 

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Topics: Cost Transparency, Invoice, Optimization, it, ROI

Written by Caroline Le Brun

As a 16-year marketing veteran, Caroline’s experience extends across multiple industries. Since she joined Cimpl, her successful marketing campaigns have increased the company’s online and community presence, in addition to Cimpl’s footprint and appearances in new or traditional media (such as the Globe and Mail). Caroline is a specialist in communication and social media. She works closely with analysts to keep track of and adapt to the trends and changes in the industry of IT: Technology Expense management, IT cost optimization, Technology trends. Her leadership conducts Cimpl’s marketing team toward ever greater achievements. Caroline is also an exemplary citizen. Outside of work, she is involved in TEMIA, the Dorval Day Camp, and other community organizations. She has a Bachelor’s degree in Commerce from Concordia University and a Master Certificate in Integrated online Strategies from the University of San Francisco Intensive Development program.

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