The importance of having a wireless device policy
Using a wireless device at work can decrease productivity or lead to employee injuries as a result of things like distraction, as such more companies are recognizing the importance of developing and implementing a wireless device policy.
These policies detail when employees may use a wireless device while at work and what kind of use is permissible by the organization. Wireless device policies are a logical solution to a managerial problem but they have to be enforced as well in order to be effective.
Once the policy has been created it is important to train your employees on it. Make training sessions mandatory and provide copies of the policy so that employees cannot claim they were inadequately instructed on what's in the policy. Setting up group sessions to explain the rationale behind each item in the policy, including issues of liability can help clear any employee misunderstandings.
To this end consider the idea that the lack of compliance with any policy stems from the policy itself and not from the employees who are expected to adopt it. As such when creating a wireless device policy it is imperative that it is complete and clear.
For organizations that are more challenged in this area it is possible to install enforcement and monitoring software on employee phones. This cannot be done legally on an employee's personal device, but you may do it on any company owned wireless device. These software programs can be set to block texts, lock keys, filter calls and limit Internet connectivity.
At the same time provide each employee with a clear list of disciplinary action that management will take should an employee violate the wireless device policy. Examples of disciplinary action could be a verbal warning for the first violation, written warning for the second violation, suspension without pay for the third violation and dismissal for the fourth violation.
Given the speed that technology develops, it is also wise to revisit your wireless policy every two to six months to accommodate for any relevant changes in industry technology as well as to update the list of company supported or banned devices and permissible wireless activities.
Any updates should be clearly communicated to employees any time that the policy is modified. Instituting an effective wireless device policy will result in increased operational efficiencies while protecting not only the organization but also its most valued resource, its employees.
Cimpl’s telecom expense management software makes it easy to implement policy rules for wireless and automate policy monitoring and enforcement.