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Posted by Caroline Le Brun | April 5, 2012 1:12 PM

How Telecom Expense Management (TEM) is Being Leveraged to Include More than Just Telecom.

Telecom Expense Management

Being in the telecom industry for over seventeen years, I have seen a lot of trends come and go. Something that is trending now, and that I don’t see stopping anytime soon, is the adoption of telecom expense management tactics by organizations of all size levels.

A Complex Telecom Environment

What used to be the focus of large enterprise-size clients is now becoming a priority in the medium-market and even at the SMB client level. There is a big growth in mid-market sized firms seeking solutions, and this is being especially driven by wireless technology, complexity, and costs.

As technology in the work place continues to grow and evolve, telecom costs are now often in the top five expenses that an organization incurs. It is quite common for most organizations to not have any line of sight on who is using what in the company, how the services are being used, or if the charges are even valid.

The proliferation of novel devices and services, along with the BYOD phenomenon are causing companies to become increasingly concerned with these costs. As such, there is becoming an increasing need to provide an understanding and to have visibility at a granular level of these costs with clients often approaching us to help them figure it out.

Scaling a Solution that Works

The trend we see is towards these open, scalable and flexible solutions to cater to the unique requirements of specific business environments as opposed to the "one-size-fits-all" approach.

Clients using our software for wireless expense management often come back looking for help with other challenges in their business, from wireline and infrastructure management, to PC asset tracking, keeping tabs on software licenses and cloud services, all the way through to printing cost management.

In the process not only do clients gain a greater understanding and management of their bottom line but also typically save a significant amount of money through eliminating time consuming manual processing, invoice validation, and through the ability of providing end-users with their actual usage costs which effectively provides true cost transparency to area’s that are historically cloudy at best.

If you’re interested in seeing how a scalable TEM software solution could work for your enterprise, mid-market sized business or organization, feel free to contact us for a discussion at:

cimpl product evolution 2017


Topics: Telecom Expense Management, BYOD, tem, Solution, Software, Trends

Written by Caroline Le Brun

As a 16-year marketing veteran, Caroline’s experience extends across multiple industries. Since she joined Cimpl, her successful marketing campaigns have increased the company’s online and community presence, in addition to Cimpl’s footprint and appearances in new or traditional media (such as the Globe and Mail). Caroline is a specialist in communication and social media. She works closely with analysts to keep track of and adapt to the trends and changes in the industry of IT: Technology Expense management, IT cost optimization, Technology trends. Her leadership conducts Cimpl’s marketing team toward ever greater achievements. Caroline is also an exemplary citizen. Outside of work, she is involved in TEMIA, the Dorval Day Camp, and other community organizations. She has a Bachelor’s degree in Commerce from Concordia University and a Master Certificate in Integrated online Strategies from the University of San Francisco Intensive Development program.

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