Your business is always changing. You don’t have a choice; it’s the nature of the beast, after all. You need to continually find new ways of doing more with less. You also have to contend with the fact that the continuous availability of new technology alters how you do your work in the first place. It also means you get greater opportunities to do more business in more places.
Having greater volumes of new technology in your organization also means is that you’ll have to track, manage, analyze, and report on more IT and telecom expense and cloud. Now, a good IT and telecom expense management (TEM) provider would allow you to do all four with ease. That’s not always the case, though.
Most providers would at least offer competent tracking and managing, but many more will not furnish good reporting right out of the box. In fact, many providers have to customize the reporting tool that’s part of their solution in order to meet the evolving business needs of their customers.
This state of affairs is pretty impractical, to say the very least. After all, if you need a particular reporting format now, you really don’t want to have to wait while your provider programs and tests the reporting tool to output your required format.
But it’s more than just impractical. There’s a more frustrating aspect to this need to customize: Such providers will charge customers extra fees just to bring the reporting tool up to speed.
How much does report customization cost?
Let’s take a deeper look at the real costs of report tool customization. I’m going to give you the lowest typical cost (since the upper range can vary pretty wildly), but you’ll see that even that will be a pretty steep price.
For a “simple” customization (i.e., where you need the report to output one or a few extra fields/parameters), you’d need:
- 8 hours of programming
- 4 hours of testing
The average cost per hour for this work is, conservatively, $150 (this includes salaries of the workers who had to program the customization, obviously). So, summing that up, that means a simple customization will cost $1,800. Keep in mind that this is the low end of what you might be forced to pay to get something that really should have been included in the solution you already bought. In more complex situations, that price can spike much more severely.
But what can you do? You really need the report.
Maybe going with a solution that has a configurable reporting tool is the way to go…?
Well, that’s where Cimpl comes in – it’s the IT and telecom expense management solution that has a configurable Report tool that’s ready for use from Day 1.
Configurable Report are the easy way to go
With Cimpl’s Report tool, administrators and managers can create reports that meet their evolving needs quickly and easily. Users get the following roster of helpful features right out of the box:
- Simple and intuitive drag-and-drop fields that allow anyone to reorganize report formats as needed;
- Quick field selection (or deselection);
- Easy data sorting and filtering;
- Comprehensive filter summary available for every desired field and for the entire report;
- Convenient and automatic calculation of data sum, average, count, minimum, and maximum values; and
- Handy one-button data export.
It’s pretty important to have these features in place for any reporting engine, really. That’s why we made sure to have this type of functionality available as a built-in feature. In a world where requirements and parameters change all the time, being adaptable is an absolute must.