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Cimpl Blog

Your Weekly Insights on How to Manage your Enterprise Digital Footprint.

Chris Thierry

Christopher is the president, founder, visionary, and driving force behind Cimpl, which first started in 2000 as Etelesolv: his goal is to bring holistic enterprise solutions to companies of all shapes and sizes. Moreover, Christopher’s devotion to the well-being of his employees has made Cimpl one of Canada’s Top 50 Employers. He’s also dedicated to giving back to his community, by serving in multiple industry associations. He’s a mentor for the Canadian Youth Business Foundation and a member of the Young Presidents' Organization, the Entrepreneurs’ Organization, the CIO Association of Canada, and the Telecom Expense Management Industry Association. Christopher holds a Bachelor’s degree in Management Information Systems and Marketing from the John Molson School of Business at Concordia University. He is also a graduate of the Massachusetts Institute of Technology's (MIT) Entrepreneur’s Master’s Program – a program specifically designed to optimize the skillsets of founders of high growth companies.

Recent Posts

How to Manage the Telecom Cry: "I want!" - "I Need!"

on August 31, 2011 9:00 AM By | Chris Thierry | 0 Comments | Mobile Devices Resources Tips Wireless Inventory
Author: Patricia Turchyn The Wants and Needs of Telecom Users If you’ve ever had to manage wireless devices, “I want” and “I need” are probably 2 of the most popular sentences you’ll hear from users.  People tend to think that those who manage wireless devices as their job have it easy. They can play with the latest equipment and, honestly, how hard is it to order a phone?
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Why Wireline needs Telecom Expense Management

Wireless vs Wireline The hardest to manage, but the easiest to comprehend is wireless carrier billing. Wireless is compartmentalized, predictable and there is a sequence of events that are much simpler to develop TEM software to manage. There is a linear relationship, device – service plan – user. However, it is the sheer volume and disposable nature of the hardware, combined with runaway costs that necessitate the use of TEM for corporate liable wireless management.
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What will Apple's iMessage mean for carriers?

on August 18, 2011 9:00 AM By | Chris Thierry | 0 Comments |
Apple's next big move With the recent unveiling of Apple's iOS5 came the announcement of many new features that promise to enhance the user experience and improve on iOS4. Among the new features came the (almost) surprising iMessage, which allows iPhone users to instantly message each other. iMessage is most definitely competing RIM's revolutionary BlackBerry Messenger (BBM) technology, which has allowed BlackBerry users to do the same thing for years. Many claim that iMessage means there is no longer a valid reason to buy a BlackBerry. While this claim is highly controversial (BlackBerry users have been singing the praises of third-party applications and multi-tasking since the beginning of time), the question everyone is asking is whether this means the end of carrier texting plans.
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A Promising Future with TEMIA Following July Election

on August 8, 2011 9:00 AM By | Chris Thierry | 0 Comments | Company Culture Resources TEMIA
*Please note that Etelesolv changed its company name to Cimpl in 2016. A business owner’s constant search for solutions that will increase efficiency, productivity and revenue involves a sea of choices. With every choice promising to prove itself more effective than the other, making a final decision requires extensive research to enable one to see what will be most beneficial when it comes to your specific needs. The integrity and trust-worthiness of the company whose solution you choose should be a major factor as well. The ideal solution, an effectual product coming from an honest and passionate company, is often hard to find. That’s why, when a business is in search of telecom expense management, the Telecom Expense Management Industry Association is so necessary.
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Are your Conferencing Costs Escalating?

on July 28, 2011 9:00 AM By | Chris Thierry | 0 Comments | Telecom Expense Management Business Automation Optimization tem
  Have you optimized your conference calling services? Conference and web bridges represent a significant telecom cost saving when you consider the alternative –  the convergence of  several people in a common location that do not normally reside in the meeting’s location.  My colleague Patricia Turchyn in our July 18th blog identified environmental concerns for choosing TEM software.  Conferencing is another environmentally sound product to reduce travel and carbon emissions, but is your organization using these services correctly?
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A Funny Thing Happened On My Way to The TEM…

on July 11, 2011 11:00 AM By | Chris Thierry | 0 Comments | Telecom Expense Management tem Software Aircard
  Aircards you say? With increased frequency new devices are showing up on the corporate landscape adding to the plethora of wireless instruments and services being managed by corporations.  Only a few short years ago the aircard, or internet on the goas I like to call it, spiked in use by the mobile or field unit worker.  Any place, any time, any where you can connect to your back office applications transforming the way customers are serviced.  Air cards are not inexpensive though, and companies are quickly adjusting  to  the reality of roaming fees, enhanced connectivity options and unchecked inventories.  As one of my clients so put it,   “Our users trade them like hockey cards”.  Consequently units go unchecked, hidden away in drawers and computer bags while they rack up monthly recurring service charges – gold in the hands of the carriers. 
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One-step Closer to Seamless TEM: Retailer Integration!

on June 30, 2011 9:00 AM By | Chris Thierry | 0 Comments | Wireless management tem Wireless Inventory
Author: Patricia Turchyn Do you ever forget to update your Wireless inventory after you’ve ordered something? What about forgetting to note down an IMEI, an ESN or a SIN number? With our Retailer Integration process, no more worries!
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The Diversity of Telecom Expense Management Today [Part 2 of 2]

on June 23, 2011 10:00 AM By | Chris Thierry | 0 Comments | Telecom Expense Management tem
From Bill Auditors to TEM In 1996, bill auditors finally added new telecom expense management services and 6 years later, the T.E.M acronym was used to describe these new services, the industry, and the service providers. Fast-forward almost 10 years, and T.E.M providers now offer inventory management and change control, sourcing, procurement and fulfillment, invoice management, expense management (including validation and optimization), employee lifecycle management, usage chargeback, bill payment, and reporting which provides business intelligence.
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Cimpl at the 2011 Big Bike Ride

on June 15, 2011 7:00 PM By | Chris Thierry | 0 Comments | Events Company Culture Community News
Author: Ray Farquhar *Please note that Cimpl changed its company name from Etelesolv in 2016. Riding for a Cause! On Wednesday, June 8, 2011, we, the employees of Cimpl,  participated in the Heart & Stroke Foundation’s  Big Bike ride, a charity event that raises funds to support research into stroke and heart disease.
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Help! Can’t Breath Under this mountain of Telecom Bills!

on June 9, 2011 10:00 AM By | Chris Thierry | 0 Comments | Telecom Expense Management Audit Provider tem Telecom Billing
Author: Kim Leahy Has a mountain of bills invaded your desk? Are you buried beneath a quagmire of telecom billing issues that are mounting weekly?  Are you hesitant to bring this to your management team to help solution?  After all, it’s just a bunch of recurring charges that anyone with some number sense or a basic accounting background should be able to manage.  And so goes the weekly dredging with no end in site.
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Telecom Inventory: So What about Cost Allocation?

on June 2, 2011 9:30 AM By | Chris Thierry | 0 Comments | Telecom Expense Management Cost Allocation IT Inventory tem
Author: Patricia Turchyn Now that you’ve chosen a TEM provider, someone will need to get into the nitty-gritty of your telecom inventory. One of the aspects that will have to be looked at, analysed and re-analysed is Cost Allocation. Not only will it have to be analysed from a telecom perspective, but from a finance perspective as well. Do we assign the cell phone (or phone line, or internet line, or circuit) to an employee? Or, do we assign it to a Department? Can an employee become the “owner” of a circuit or fibre optic line?
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The TEM Industry Like Never Before [Part 1 of 2]

on May 26, 2011 9:00 AM By | Chris Thierry | 0 Comments | Telecom Expense Management tem
The Telecom Expense Management Industry There is no doubt that the Telecom Expense Management (TEM) industry has seen tremendous growth in just the past few years. What started as an industry which focused mainly on bill auditing has grown into an industry that successfully manages companies' many telecom assets, now including wireless assets as well. As the importance of telecommunications in the business world has reached new levels, TEM has become more and more of a necessity. Yet, that is not to say that there are not other reasons for which TEM is now held at such high importance.
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