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3 Impacts of Digital Transformation for CIOs

Posted by Caroline Le Brun | November 21, 2017 5:00 PM

As a CIO, you face increasing pressures to digitally transform the enterprise, while juggling a full list of responsibilities. According to a CIO census survey done in late 2017, some of the key drivers of digital transformation include things like;

  • The need to respond to customer expectations;
  • The need to demonstrate innovative capabilities;
  • The need to continually reduce operating costs;
  • Disrupt the industry with a competitive advantage.

There is high demand for businesses to start digitally transforming to meet these competitive requirements. In order to address these needs, and to kick-start digital transformation in your business, you’ll need to first address some challenges associated with it. While digital transformation can create new opportunities and better overall performance, there are a few things that could potentially get in the way, making the process a bumpy one.

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Cybersecurity

With the ever-growing need to digitally transform quickly and effectively, comes a more important concern that is essential for you to keep at the top of mind in order to work effectively on projects as CIO. That key component is security. While firewalls and passwords used to be enough of a lock and key on your data, this is no longer the case. Extra work has to be done in order to protect important and sensitive data in the company. While more and more is being done to invest in security systems and solutions, a good step to take is to implement best practices among departments to avoid cyber security threats. For example, developers should be educated on secure coding practices, and should regularly audit code in order to maintain proper security practices and keep the sensitive data where it’s supposed to be.

Facing Resistance

A common challenge for businesses in the planning phase of digital transformation is getting everyone on board. This challenge comes in many forms, whether different parts of the company don’t see the value in  digital transformation, or might struggle to integrate with the newest high tech. Organizational resistance can prove to be a major obstacle, and can even segway into reluctance. In order to combat this problem, you should focus on keeping everyone involved, and avoid keeping the digital transformation efforts quiet. All C-levels must educate the entire company on the potential benefits, and the potential risks, as you pursue digital transformation efforts.

Giving everyone a voice will not only get more people on board and make everyone feel included, but this is also a great way to motivate departments in the company that may have started off as resistant. By getting everyone interested in innovating the company, you’ll have a much easier time making decisions to supplement the transformation process. On that same note, collaborating with other departments is a great way to get the suggestions and opinions of others, who may have ideas that you would not have come up with on your own.

Smoothing out the digital transformation

As digital transformation initiatives begin to look forward, with 59% of IT leaders expecting to see results in the next 2 to 5 years. For those that are currently experiencing changes, about 34% of them say the efforts are beginning to pay off. In order to get the most out of your efforts as CIO, you’ll need to take the time to smooth out the transition. Things will run best with everyone in agreement and contributing to the idea pool. Getting and keeping everyone involved and interested is a great way to start.

Investing in the right tools will be another requirement for this process. Figure out what software and what services will best complement your business as you digitally transform. In order to succeed, you’ll need to supplement the process, by investing in the best possible tools out there that your business is realistically capable of implementing. As a CIO, you must focus on remaining proactive, continually working towards upgrades and improvements. By keeping this mindset in place, the digital transformation will reap greater rewards.

Cimpl is leading the revolution in IT, telecom, and cloud expense management. Our technology expense management platform is an all-inclusive solution that provides cost management well beyond telecom. Cimpl aims to help IT leaders implement best practices and cost optimization tactics, while managing an accurate inventory, creating cost savings, and time savings.

Feel free to contact us with any questions or inquiries about IT, telecom, or cloud expense management.

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AUTHOR: Victoria Lewin 

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Topics: Security, Technology Expense Management, IT Services, Information technology

Written by Caroline Le Brun

As a 16-year marketing veteran, Caroline’s experience extends across multiple industries. Since she joined Cimpl, her successful marketing campaigns have increased the company’s online and community presence, in addition to Cimpl’s footprint and appearances in new or traditional media (such as the Globe and Mail). Caroline is a specialist in communication and social media. She works closely with analysts to keep track of and adapt to the trends and changes in the industry of IT: Technology Expense management, IT cost optimization, Technology trends. Her leadership conducts Cimpl’s marketing team toward ever greater achievements. Caroline is also an exemplary citizen. Outside of work, she is involved in TEMIA, the Dorval Day Camp, and other community organizations. She has a Bachelor’s degree in Commerce from Concordia University and a Master Certificate in Integrated online Strategies from the University of San Francisco Intensive Development program.

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